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I’m a fan of a website called “Clients from Hell” . Clients from Hell is a “collection of anonymously contributed client horror stories from designers.”
In light of what happened here in Colorado Springs last week with the Waldo Canyon Fire, I thought the follwing post regarding a lack of empathy was appropriate as the designer was being evacuated due to a wildfire!
I’ve learned the hard way over the years, that no matter what side of the deal you are on, a little empathy goes a long ways. Your project and money does not come before valuing human lives…keep reading the post below!
BURNING FOR SALES
Recently, my home town ravaged by wildfires. After being evacuated, I learned my house was one of the homes that burned down. Shortly after this news, I received a phone call.
CLIENT: I was wondering when you were able to launch the products on my website that I sent you a day ago.
ME: I’m sorry, but I’m being evacuated right now. My home and office is in the high risk area, there’s a good chance it’s all gone now.
CLIENT: Wow, that’s terrible. Think of this as an opportunity.
ME: I guess.
CLIENT: So. When can you get this opportunity done? I was hoping for the end of this week.